ChatSMB | Conversational AI chatbot Document
logo img
Capture prospects with a ChatGPT agent on your site, and never miss a conversation again
ChatSMB gets you the world's most human AI agent, available 24/7 on your website to win you more business and provide great customer service.
Trusted by
small businesses like yours
companies companies companies
standing man
user thumb
Sarah from ACME Inc.
Usually responds within a minute.
Testimonials
quote img
We used to worry about losing customers because we weren't responding fast enough. Now that we have ChatSMB, I can relax knowing that prospects will be responded to instantly and delivered to my inbox.
Matt De Sanctis
Owner of No Fuss Tutors
I have a really busy schedule, having to work, take care of my family, and do demos for clients. I'm so glad I have this tool, which takes care of all the selling for me while I'm busy.
Noah Little
Owner of Noah's CS Coaching
quote img
AI that has your back, 24/7
Whether you're on the job or taking a break, our AI speaks conversationally and makes sure hot prospects are responded to within a few seconds. The AI is trained to gently nurture prospects and eventually get their contact information.
ai bg
Michael from your business here
Usually responds in a few minutes
user thumb

Hey! How can I help you today? A few ideas:

  • We can talk about any help you need and figure out a solution together
  • Getting an estimate/quote
  • Coordinating so you can speak with the business owner directly

I need to heat my garage now that its winter
Understood. Can you tell more more about the garage you're looking to get help with? How big is it? Do you have any insulation installed? Are you looking for a permanent heating solution or temporary?
850 SQ ft, full-time, yes there's insulation I think
Got it. Thank you for the details, based on the size of your garage, you will need a large heating unit to keep it warm during the winter. We have a variety of heating systems that can work for your needs. Would you like me to provide you with a quote for a few different options?
respond bg respond bg
Respond to visitors in real-time
Easily turn on live chat when you're available. Handle multiple conversations at the same time, and get instant notifications when prospects reply.
chatsmb.co
bg lines
email img
Transition conversations to your inbox
Whether you're using AI or live chat, finished conversations are immediately sent to your inbox so you can continue the conversation.
Generate more inbound leads by capturing information up front
Capture phone and email up front, so that you can make sure to follow up with customers after their first interaction.
arrow img
gen img
gen img gen img
Frequently Asked Questions

Is there a free trial for ChatSMB? +

Yes, there is a 14-day free trial, no credit card required. You’ll get access to all of the features that ChatSMB offers, and 1-on-1 support to make sure you get the most out of the platform.

I use a live chat solution for my business. Why should I switch over? +

The main reason you should switch over is you’ll always have an agent ready to respond instantly, which will in turn get you more customers and provide better customer support. After switching over, our customers generate on average more than 10 extra contacts per month.When you or your employees are available, you can easily turn live chat on. Messages get sent to you instantly and automatically, just like you’re used to. When you’re away, just turn off live chat and the bot will automatically handle all inbound messages.

How does the AI chat work? +

The AI uses recent advancements in an AI technology called large language models (LLMs). LLMs train on a lot of data over a long period of time, to the point where the language capabilities of the model become indistinguishable from a person.

How does the AI know how to talk about my business? +

ChatSMB is trained to only talk about your business based on the context it’s given. When you sign up and enter your domain, it will automatically crawl your site once to get some basic information about the business that it can speak to. You can customize the rest of the bot easily by adding language prompts in our customization page.

Can I customize the chat widget? +

Yes, you absolutely can! You can change things like the color of the widget to your branding, the profile picture, and the name of the digital assistant.

Pricing

Start with the 14 day free trial and install it on your website. We'll reach out after the trial is over to discuss the plans below.
Starter
$0
/month
5 Conversations/month
Features
check
Get additional conversations for $0.40/conversation
check
Self-serve configuration of the bot after installation
check
Instantly answers customer queries, and nurtures prospects towards a sale
check
Embed easily on your website
check
Core
$49
/month
150 Conversations/month
Features
check
150 Conversations/month
check
Get additional conversations for $0.33/extra conversation
check
Self-serve configuration of the bot after installation
check
Instantly answers customer queries, and nurtures prospects towards a sale
check
Embed easily on your website
check