Sarah from ACME Inc.
Usually responds within a minute.
Hey! How can I help you today? A few ideas:
Yes, there is a 14-day free trial, no credit card required. You’ll get access to all of the features that ChatSMB offers, and 1-on-1 support to make sure you get the most out of the platform.
The main reason you should switch over is you’ll always have an agent ready to respond instantly, which will in turn get you more customers and provide better customer support. After switching over, our customers generate on average more than 10 extra contacts per month.When you or your employees are available, you can easily turn live chat on. Messages get sent to you instantly and automatically, just like you’re used to. When you’re away, just turn off live chat and the bot will automatically handle all inbound messages.
The AI uses recent advancements in an AI technology called large language models (LLMs). LLMs train on a lot of data over a long period of time, to the point where the language capabilities of the model become indistinguishable from a person.
ChatSMB is trained to only talk about your business based on the context it’s given. When you sign up and enter your domain, it will automatically crawl your site once to get some basic information about the business that it can speak to. You can customize the rest of the bot easily by adding language prompts in our customization page.
Yes, you absolutely can! You can change things like the color of the widget to your branding, the profile picture, and the name of the digital assistant.
